Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIA2012 Mapping and Delivery Guide
Pick and process orders

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIA2012 - Pick and process orders
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry.It includes identifying workplace order picking processes, policies and procedures; picking and despatching orders; and recording stock levels. Work is performed under some supervision generally within a team environment. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field A ‒ Handling Cargo/Stock
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify workplace order picking processes, policies and procedures
       
Element: Workplace procedures for order picking and related workplace documentation are interpreted
       
Element: Stock allocation and location systems are identified and located
       
Element: Appropriate manual handling equipment is selected in accordance with work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures
       
Element: Pick and despatch an order
       
Element: Work requirements are planned and appropriate equipment and documentation is assembled
       
Element: Warehouse zones where required products are stored, are identified and located
       
Element: Pick path is established
       
Element: Appropriate pallet/s for orders are selected and stacked to minimise stock damage and to maximise stability, as required
       
Element: Products are selected and consolidated
       
Element: Products/pallets are located in despatch areas
       
Element: Products are assembled to meet workplace schedules
       
Element: Orders are consolidated, secured, arranged and placed in storage zones in accordance with schedules
       
Element: Record stock levels
       
Element: Storage areas are checked and stocks are noted for replenishment in accordance with workplace procedures
       
Element: Workplace records are completed in accordance with workplace requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify workplace order picking processes, policies and procedures

1.1

Workplace procedures for order picking and related workplace documentation are interpreted

1.2

Stock allocation and location systems are identified and located

1.3

Appropriate manual handling equipment is selected in accordance with work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures

2

Pick and despatch an order

2.1

Work requirements are planned and appropriate equipment and documentation is assembled

2.2

Warehouse zones where required products are stored, are identified and located

2.3

Pick path is established

2.4

Appropriate pallet/s for orders are selected and stacked to minimise stock damage and to maximise stability, as required

2.5

Products are selected and consolidated

2.6

Products/pallets are located in despatch areas

2.7

Products are assembled to meet workplace schedules

2.8

Orders are consolidated, secured, arranged and placed in storage zones in accordance with schedules

3

Record stock levels

3.1

Storage areas are checked and stocks are noted for replenishment in accordance with workplace procedures

3.2

Workplace records are completed in accordance with workplace requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist when picking and processing orders

applying relevant legislation and workplace procedures

communicating and working effectively with others when picking and processing orders

completing documentation related to picking and processing orders

estimating the size, shape and special requirements of goods/loads

identifying relevant stock and goods coding and labelling, including Australian Dangerous Goods (ADG) and International Maritime Dangerous Goods (IMDG) markings

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with standard operating procedures

reading, interpreting, and following instructions, procedures, signs and labels relevant to picking and processing orders

selecting and using relevant equipment and communications technology when picking and processing orders

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

documentation and record requirements when picking and processing an order

equipment used during picking and processing operations and the precautions and procedures to be followed in its use

housekeeping standards and procedures

operational work systems, equipment, management and site operating systems for picking and processing orders

problems that may occur when picking and processing an order and appropriate action that can be taken to resolve these problems

regulations relevant to picking and processing orders, including relevant bond, quarantine or other legislative requirements

relevant WHS/OHS and environmental protection procedures and guidelines

site layout and obstacles

workplace procedures and policies for picking and processing orders.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify workplace order picking processes, policies and procedures

1.1

Workplace procedures for order picking and related workplace documentation are interpreted

1.2

Stock allocation and location systems are identified and located

1.3

Appropriate manual handling equipment is selected in accordance with work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures

2

Pick and despatch an order

2.1

Work requirements are planned and appropriate equipment and documentation is assembled

2.2

Warehouse zones where required products are stored, are identified and located

2.3

Pick path is established

2.4

Appropriate pallet/s for orders are selected and stacked to minimise stock damage and to maximise stability, as required

2.5

Products are selected and consolidated

2.6

Products/pallets are located in despatch areas

2.7

Products are assembled to meet workplace schedules

2.8

Orders are consolidated, secured, arranged and placed in storage zones in accordance with schedules

3

Record stock levels

3.1

Storage areas are checked and stocks are noted for replenishment in accordance with workplace procedures

3.2

Workplace records are completed in accordance with workplace requirements

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIA2012 - Pick and process orders
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIA2012 - Pick and process orders

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: